Sanam Dwyer's School

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Clinic-Ready Admin Program — Owner Preview

This preview module is designed exclusively for clinic owners and practice managers. The Clinic-Ready Admin Program is a structured, two-week onboarding and training program for front-desk and administrative staff working in multidisciplinary healthcare clinics. This short preview gives you a behind-the-scenes look at: how the program is structured how lessons are taught how admin staff are trained to think, not just follow scripts how quizzes and scenarios are used to reinforce learning The full program is built to reduce onboarding time, minimize costly admin errors, and create confident, clinic-ready staff without relying on inconsistent shadow training. Note: This preview is not a training course. It is a demonstration of format, depth, and teaching approach only.

CourseBy Sanam Dwyer

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Clinic-Ready Staff Program

Clinic-Ready Staff Program start at $500 A structured, onboarding program designed to get your new medical admin staff fully trained and clinic-ready within 2 weeks. We teach your team everything they need to succeed from day one, including: Medical terminology & patient communication EMR/EHR system fundamentals HIPAA compliance Medical billing basics Your clinic’s specific workflow & tools Program Outcome: Faster onboarding process Increased staff confidence Lower internal training costs Professional representation of your clinic

CourseBy Sanam Dwyer

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Google Workspace for Clinic Admins

This course provides practical, step-by-step training on using Google Workspace tools to streamline communication, scheduling, and documentation in healthcare clinics. From managing your Gmail inbox like a pro to organizing shared Drive folders, setting up practitioner calendars, and running secure virtual meetings — this training ensures that new clinic admins can confidently manage their day-to-day digital operations with accuracy, professionalism, and privacy compliance in mind.Learning Objectives By the end of this course, learners will be able to: Confidently manage clinic communications through Gmail with clarity and efficiency Maintain an organized and secure Google Drive system for clinic documents Support practitioner scheduling and coordination through Google Calendar Host and assist with virtual meetings using Google Meet professionally Apply confidentiality and data-protection best practices within Google Workspace

CourseBy Sanam Dwyer

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Jane App Navigation for Clinic Admins

Learn how to confidently navigate Jane App as a clinic admin in a multidisciplinary practice. This course covers everything you need to manage day-to-day operations — from scheduling and patient management to invoicing, communication, and reporting. You’ll learn how to organize practitioner calendars, manage client profiles, issue receipts, track payments, and customize your clinic settings. Designed specifically for clinics using Jane across services like naturopathy, chiropractic, massage, physiotherapy, and acupuncture, this course helps new and existing admins build confidence and efficiency inside Jane — without diving into direct billing or advanced insurance workflows.

CourseBy Sanam Dwyer

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